Shipping & Returns
Domestic Shipping Info
All Almondon orders are shipped and delivered by either USPS or FedEx depending on the most affordable shipping rate with tracking available for your location. Most orders will ship out within 24-48 hours of ordering (we do not ship Saturdays, Sundays, or holidays). Shipping charges vary depending on the location, so please verify during check out with your delivery address. We are temporarily offering free shipping on all domestic orders over $100, therefore your subtotal must be at least $100 after discounts or promotions if you'd like to qualify for free shipping.
International Shipping Info
Our international orders are currently shipped via USPS (United States Postal Service) and our checkout offers real-time shipping charges as calculated by USPS.
The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; we have no control over these charges, nor can we predict what these charges may be. All of our apparel is made in South Korea, so we recommend researching your country's customs and duty charges for clothing made in South Korea.
All international packages will have tracking information, but we cannot guarantee that tracking details will continue to be updated once the package leaves the United States. If a package is lost and you chose to ship via USPS First Class International Package, we will issue you a gift card for your purchase total minus the cost of shipping to repurchase the same items. If a package is lost and you chose to ship via USPS Priority Mail International, then you will eligible for a refund of your purchase total minus the cost of shipping.
For any other questions regarding international shipping, please contact us at email@example.com.
Return / Exchange Policy (Domestic Orders Only)
Within 15 days of the shipping date, you can receive a merchandise credit on an e-gift card. Original shipping and handling charges are non-refundable. Returns must be in original condition (not worn or washed) with hang tags still attached and original packaging. For hygiene reasons, underwear is non-refundable. All returned products will be inspected upon arrival to our facility. If products are not in resalable condition or accepted after 15 days, your returned items will not be credited to an e-gift card. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will replace it or issue an e-gift card. Customers are responsible for shipping charges and risk of loss on all return shipments.
Merchandise at a discount of 40% off or more, or denoted as Final or Clearance Sale are final - no returns or exchanges.
For any other questions, please contact us at firstname.lastname@example.org. Almondon reserves the right to revise or amend this policy at any time without advance notice or advertisement.